01
Priority actionReview the information below. If you would like to register, submit Part 1.

Only after APIS confirms Part 1 was successfully completed will APIS email confirmation, a tax invoice showing the $3,850.00 registration payment inclusive of GST as paid in full, and guidance for Part 2. Part 2 covers business capability, coverage, capacity, commercial details, compliance evidence, verification documents and declarations.

Complete Part 1 now

APIS Contractor Connect · Hygiene Services

Build a stronger pipeline of Hygiene Services work.

Alliance Property & Infrastructure Services is expanding its national contractor delivery network for washroom hygiene, sanitary services, consumables management, odour control, sanitisation programs and hygiene maintenance services.

1300 175 645•enquiry@apis.net.au

Hygiene Services contractors delivering a programmed commercial service

Hygiene Services capability

Responsive hygiene support across property and infrastructure.

APIS coordinates qualified hygiene delivery partners across scheduled servicing, replenishment, sanitisation, reactive response and multi-site programs—supported by clear communication, documentation and portfolio-wide visibility.

Hygiene Services compliance review

Coordinated delivery

From scheduled service to completion evidence

Responsive

Urgent hygiene response

Experienced contractors for contamination response, urgent replenishment, odour control and immediate presentation needs.

Scheduled

Programmed servicing

Recurring washroom hygiene, consumables replenishment and sanitisation across single sites and national portfolios.

Scalable

Multi-site hygiene programs

Coordinated services for property portfolios, operational sites and tenant-facing areas.

Accountable

Service records and reporting

Clear service logs, safety documentation, inspection reporting, defect escalation and completion evidence.

Property settings

Residential · Commercial · Industrial · Facilities

Portfolio support

Insurance · Government · Education · Health

Service footprint

VIC · NSW · QLD · SA · ACT · TAS · WA

The opportunity

More time on productive work. Less time finding it.

APIS supports organisations managing residential, commercial, facilities management, insurance, government and infrastructure property portfolios. Experienced Hygiene Services contractors are invited to support that growing client base.

01

Additional hygiene service work

Access suitable jobs across residential, commercial, industrial and facilities portfolios.

02

A clearer work pipeline

Scheduled service programs, reactive jobs, insurance repairs and capital works.

03

Less time chasing clients

Spend more time delivering productive, paid hygiene services work.

04

Professional support

A structured relationship with job coordination, quote management and account support.

Preferred contractor model

Up to four preferred Hygiene Services partners per service area.

✓

Focused coverage

Matched to washroom hygiene, sanitisation, consumables and service capability.

✓

Recurring work

Scheduled hygiene servicing, replenishment, reactive response and compliance support.

✓

Accountable delivery

Records, quotes, completion evidence, job updates and account support.

Where your capability can fit

  • Washroom hygiene, sanitary disposal, air care and hand-drying support.
  • Touch-point sanitisation, hygiene deep cleans and contamination response.
  • Consumables supply, scheduled replenishment and stock checks.
  • Service logs, safety documentation, inspection reporting and defect escalation.
  • Residential, commercial, industrial, facilities, government and infrastructure portfolios.

What APIS looks for

  • Current licences, registrations and authorisations for each service and jurisdiction.
  • Current insurance and workers compensation evidence.
  • Suitable WHS, risk and quality systems.
  • Qualified people, specialist equipment, coverage and response capacity.
  • Clear quotes, job updates and completion evidence.
  • Accurate information and current references.

Registration does not guarantee appointment, preferred status, minimum work, territory, allocation or exclusivity.

Services

A complete Hygiene Services contractor capability profile.

Washroom hygiene, sanitisation, consumables, service records and multi-site hygiene programs coordinated through APIS Contractor Connect.

Washroom Hygiene Services

Reliable scheduled and responsive washroom support for operational and tenant-facing environments.

  • Sanitary disposal services
  • Air care systems
  • Soap and sanitiser support
  • Hand-drying consumables
  • Mat and washroom support

Sanitisation and Cleaning Support

Targeted services that support safe, presentable and hygienic facilities.

  • Touch-point sanitisation
  • Hygiene deep cleans
  • Odour control services
  • Contamination response
  • Site presentation support

Consumables and Service Programs

Coordinated replenishment and inventory support across individual sites and portfolios.

  • Paper product supply
  • Hygiene consumables
  • Scheduled replenishment
  • Stock and inventory checks
  • Program coordination

Compliance and Reporting Support

Clear service evidence and practical escalation for accountable hygiene delivery.

  • Service logs and records
  • Safety documentation
  • Waste handling support
  • Inspection reporting
  • Defect escalation
Hygiene Services contractors maintaining a commercial washroom
Qualified Hygiene Services deliveryWashrooms · Sanitisation · Consumables · Reporting

Partner expectations

What APIS asks of preferred partners.

  1. 01

    Keep licences, insurance, compliance documents and business details current.

  2. 02

    Respond professionally to jobs, quotes, urgent requests and client communications.

  3. 03

    Complete work safely, on time and with suitable completion evidence.

  4. 04

    Support job reporting, invoicing and APIS service-fee processes.

APIS Contractor Connect

Contractor Hub

Review the opportunity, Hygiene Services capability, commercial model, onboarding pathway, registration requirements and full Terms and Conditions below. If you would like to register, complete Part 1 including the full registration payment and receipt.

After APIS confirms Part 1 and provides your paid-in-full tax invoice, follow its guidance to Part 2 →Complete Part 1 now
Hygiene Services contractor documentation review
01

The opportunity

Portfolio settings, work types and the qualities APIS looks for in Hygiene Services contractors.

02

Hygiene Services capability

Services, licences, specialist credentials, job types and operating environments.

03

Part 1 — complete first

Your immediate priority: preliminary details, full registration payment and the bank-transfer receipt.

04

Commercial model

APIS fees, refund condition, service fee and the contractor rate schedule.

05

Part 2 — after confirmation

Begin only after APIS confirms Part 1 and provides your paid-in-full tax invoice and Part 2 guidance.

06

Verification documents

Insurance, WorkCover, licences, WHS/SWMS and all supporting evidence.

07

References & declaration

Three client references, disclosures and the authorised contractor declaration.

08

Review & submit

Review all ten Part 2 sections, twenty document checkpoints, twelve confirmations and the declaration, then submit to APIS.

Commercial model

Clear terms designed for long-term contractor relationships.

One-off fully refundable Contractor Establishment Fee$3,500 + GST

$3,850 including GST

Refund trigger$100,000 excluding GST in invoiced and paid work allocated through APIS.

Service fee10% of invoiced and paid works.

What it coversOnboarding, compliance review, service-area mapping, contractor profile and account setup, Contractor Connect access and account support.

View payment instructions

National Australia Bank · BSB 083-543 · Account 7192 2 2384

Account name: Alliance Property & Infrastructure Services Pty Ltd. Use your company name as payment reference. A tax invoice will be issued within 7 days.

How it works

Five steps to become an accredited APIS Hygiene Services Contractor.

  1. 1

    Complete preliminary registration

    Complete the Contractor Details, Agreement and confirmation form.

  2. 2

    Pay the establishment fee

    Pay $3,850 including GST and use your company name as the payment reference.

  3. 3

    Complete onboarding and verification

    APIS completes onboarding, compliance verification and contractor profile setup.

  4. 4

    Activate service area and profile

    Your company profile is created in APIS Contractor Connect so you can start receiving suitable jobs.

  5. 5

    Deliver and grow

    Manage suitable jobs while maintaining quality, communication and compliance performance.

APIS Contractor Connect

Complete registration in two parts.

Review the registration information above, then complete and submit Part 1 if you would like to register. Start Part 2 only after APIS confirms Part 1 was successfully completed and emails confirmation, a tax invoice showing the $3,850.00 registration payment inclusive of GST as paid in full, and guidance for Part 2. Required fields are marked with an asterisk.

Part 1

Part 1 · Preliminary registration

Register your core contractor details.

Complete this first: pay the full Contractor Establishment Fee using the APIS bank details below, provide your preliminary details and select the bank-transfer receipt for submission.

01Business and principal contactPreliminary identity and communication details
02Establishment Fee payment and receiptPay by bank transfer and use your company name as the payment reference
Contractor Establishment Fee$3,500 + GST$3,850 including GST

APIS payment details

Bank
National Australia Bank
BSB
083-543
Account Number
7192 2 2384
Account Name
Alliance Property & Infrastructure Services Pty Ltd

Use your company name as payment reference. After Part 1 is submitted, APIS will review it. Only once APIS confirms Part 1 was successfully completed will APIS email confirmation, a tax invoice showing the $3,850.00 registration payment inclusive of GST as paid in full, and guidance for Part 2. APIS aims to complete this within 7 days.

Part 1 · Submit first

Submit preliminary registration now.

Only after APIS reviews Part 1 and confirms it was successfully completed will APIS email confirmation, the tax invoice showing $3,850.00 inclusive of GST as paid in full, and guidance for Part 2. Do not begin Part 2 until that email arrives.

Part 2 · After APIS confirmation

Complete contractor registration and verification.

Complete Part 2 only after APIS has confirmed Part 1 was successfully completed and emailed the tax invoice showing the $3,850.00 registration payment inclusive of GST as paid in full, together with guidance for Part 2.

Part 2

Part 2 · After APIS confirmation

Complete contractor registration and verification.

Complete every section, prepare the twenty verification documents and confirm all declarations before submitting to APIS.

10 registration sections20 document checkpoints12 completion confirmations
01Business and contact detailsEntity, ABN, addresses and the people APIS will work with
Business identity
Principal and key contacts
02Coverage and Hygiene Services capabilityWhere you work and the services for which you seek accreditation
Operating states / territories *
Industries served
Hygiene Services capabilities requested *
Work settings supported
03Capacity and emergency responseJob values, operating hours, people, crews and ability to scale
04Insurance, licences and registrationsCurrent policies and legally required Hygiene Services credentials
Insurance schedules
Licences and registrations
05WHS, quality, workforce and trainingSafety systems, people, supervision, competencies and equipment controls
06Rates and commercial informationYour rates, charges, quote validity, GST and purchase-order preferences

Do not provide your own bank-account details in this registration form. APIS will collect and verify contractor banking information through its controlled finance process.

07Experience, references and disclosuresRelevant work history, three client references and material disclosures
08Twenty verification-document checkpointsPrepare every current supporting document for submission
CheckpointCurrent and ready to attach
09Twelve completion confirmationsConfirm the submission is complete, current and authorised
10Authorised declarationFinal review and authorised contractor declaration

Part 2 · Review and submit

Submit full registration and verification.

Review all ten sections, twenty document checkpoints, twelve completion confirmations and the authorised declaration before submission.

Before you apply

Registration is an assessment—not statutory accreditation or a work guarantee.

Contractors retain all legal, licensing, safety, quality and compliance responsibilities.

Only appropriately licensed, registered or authorised practitioners may perform or sign regulated work.

APIS may verify information and approve, conditionally approve, defer or decline an application.

Registration does not guarantee work volume, value, allocation, exclusivity, territory or continuity.

APIS Contractor Connect

Terms and Conditions

Review the complete commercial, conduct, information, verification and no-guarantee conditions below before submitting your registration.

01Terms, Conditions and Privacy

By registering with APIS Contractor Connect, the contractor agrees to the current APIS terms and Privacy Policy. APIS may update those documents and will make the current versions available. Information should not be submitted where the applicant does not accept the applicable terms.

02Provision of information

Applicants must provide true, accurate, current and complete information about their entity, activities, personnel, capability and compliance status. Contractors must not impersonate another person or entity, misrepresent an affiliation or conceal their identity. Contractors remain responsible for checking and correcting their information.

03Assumption of risk and information use

Contractors provide services at their own risk and remain subject to all applicable laws and regulations. APIS may use submitted information to assess capability, safety and compliance, share relevant information with clients considering the contractor, conduct APIS business and respond to lawful requests. Electronic communications cannot be guaranteed to be completely secure.

04Code of conduct and non-circumvention

Contractors must act lawfully and professionally, protect other users and APIS systems, and must not submit harmful, unlawful, misleading or infringing material. Once a client or prospective client is identified through APIS, the contractor must not circumvent APIS directly or indirectly unless APIS agrees in writing.

05Law enforcement

Information may be reviewed or disclosed where required for the investigation or prosecution of possible criminal activity or in response to a court order, legal process or lawful government request.

06Limitation of liability

To the extent permitted by law, APIS does not guarantee the accuracy, completeness, timing, uninterrupted availability or results of the service. APIS is not responsible for indirect, special, incidental or consequential loss arising from use of Contractor Connect, transmitted information, third-party systems, unauthorised access, equipment failure or events outside APIS control.

07Links to other sites

Links to third-party websites are provided for convenience and do not constitute endorsement. APIS does not control and is not responsible for third-party content, availability, security or practices.

08Termination

APIS may suspend or terminate registration or access, with or without cause, including for unpaid fees, lack of client use, non-compliance, performance concerns or breach of the terms. On termination, access ceases and APIS is not obliged to maintain or forward account content.

09Payment

Payments are non-refundable except where a refund is expressly available under clause 17 and all stated conditions have been satisfied. APIS may suspend or terminate access where an amount is rejected, reversed, overdue or otherwise unpaid.

10Registration prequalification

APIS prequalification does not remove any statutory duty and is not statutory accreditation, certification, licensing or an endorsement. It does not establish that the contractor complies with every law. The contractor must keep information current, notify APIS of errors or changes and maintain every licence, registration, authorisation, insurance and competency required for its work.

11Intellectual property rights

APIS materials, systems, content and intellectual property are protected by applicable laws. No right is granted except as expressly provided, and copyright or proprietary notices must not be removed or altered.

12Continuing disclosure

Contractors must promptly notify APIS of information that may affect their registration or capacity to work, including statutory notices, prosecutions, serious incidents, common-law action, licence restrictions, insurance cancellation, insolvency, material disputes or other relevant changes. APIS may modify, condition, suspend or cancel registration after reviewing new information.

13Warranties and indemnity

The contractor warrants that its submissions are accurate and that it will comply with applicable laws and these terms. To the extent permitted by law, the contractor indemnifies APIS and relevant providers against loss arising from the contractor's breach, unlawful use, infringement, inaccurate information or failure to protect access credentials.

14Miscellaneous

These terms and referenced policies form the agreement concerning access to APIS Contractor Connect and supersede earlier representations on that subject. APIS may update the terms. If any provision is invalid or unenforceable, the remaining provisions continue. A delay in exercising a right is not a waiver.

15Assignment

The contractor may not assign its rights or obligations without APIS written consent. APIS may assign the agreement or its rights and obligations to an affiliate, successor or assignee.

16Invoice payments and service fee

A service fee equal to 10% of invoiced jobs completed and paid through APIS Contractor Connect applies under the commercial model. APIS will issue the contractor an official tax invoice for the applicable service fee.

17No work guarantee and establishment-fee condition

Registration does not guarantee any minimum work value, volume, allocation, exclusivity, territory or continuity. The supplied commercial terms state that the $3,500 plus GST establishment fee may be refunded after the contractor completes $100,000 excluding GST in invoiced and paid jobs allocated through APIS, subject to the current written APIS terms and verification that all conditions have been met. Contractors must keep all required business and compliance information current.

Hygiene Services contractors servicing a commercial washroom
Hygiene Services deliveryWashrooms · Sanitisation · Consumables · Multi-site programs

Ready to register?

Start the conversation with APIS.

Review the Contractor Hub information and complete Part 1 to begin the APIS Hygiene Services contractor registration process.

Phone
1300 175 645
Website
www.apis.net.au

Alliance Property & Infrastructure Services Pty Ltd (APIS)
Integrated Property, Infrastructure & Advisory Services supporting clients and contractors across Australia.